My Experience 

Administrative Specialist 

WTCSB

​ACT, CM, MHSS, PSR, & Outpatient Therapy 

• Audit & Maintain Clinical Charts

• Manage Insurance Eligibility

• Service Authorizations

• Appeals & Denials

• Provide Operations Support & Documentation

• Weekly/ Monthly Reports

• Data Entry

Virtual Assistant 

UMHS

Intensive In-Home

As part of a temporary contract through Elite Admin Solutions, I provided comprehensive administrative and billing support to an Intensive In-Home mental health agency. My work ensured efficient operations, accurate documentation, and compliance with Medicaid and agency standards.

Key Contributions:

- Streamlined new hire onboarding by managing documentation, credential verification, and personnel records.

- Collected and reconciled clinical staff timesheets with client service logs to maintain billing accuracy.

- Developed tracking reports for service authorizations, assessments, ISPs, and quarterly reviews.

- Submitted and monitored authorizations for services through Medicaid and Cardinal Care Providers.

- Conducted Medicaid verifications for new and existing clients to ensure eligibility and continuity of care.

- Performed clinical chart audits to maintain compliance with state and Medicaid documentation standards.